Faq

Q1: How can I place an order?

A: You can easily place an order by browsing our product catalogue, selecting the items you like, adding them to your cart, and then proceeding to checkout. You will need to provide your shipping details and payment information to complete the order.

Q2: What payment methods do you accept?

A: We accept Visa, Mastercard, American Express, Discover, and JCB. Unfortunately, we do not accept checks or cash on delivery.

Q3: How long does it take to receive my order?

A: The delivery time depends on your location and the shipping method you choose. Generally, it takes 5-7 business days for standard shipping within the U.S., and international shipments may take up to 14-21 business days.

Q4: Can I return or exchange an item?

A: Yes, we have a 30-day return policy. If you are not satisfied with your purchase for any reason, you can return or exchange it within 30 days of receiving the product. Please note that the items must be in their original condition with all tags attached.

Q5: How can I track my order?

A: Once your order has been shipped, we will send you an email with your tracking number. You can use this number to check the status of your delivery on our website.

Q6: What if my preferred item is out of stock?

A: We understand how disappointing it can be when an item is out of stock. We recommend checking our website regularly as we restock most items weekly. Additionally, you can sign up for notifications to be alerted when the item is available again.

Q7: How can I contact customer support?

A: Our customer service team is available to assist you with any inquiries or issues you may have. You can reach us via email at [email protected].

Q8: Do you offer gift cards?

A: Yes, we do offer gift cards. They can be purchased directly from our website and make a perfect gift for any occasion.

Q9: Do your clothes run true to size?

A: Our clothes generally run true to size. However, sizes may vary depending on the style and brand. We encourage customers to refer to our size guide for detailed measurements.

Q10: Do you offer discounts for bulk orders?

A: Yes, we offer discounts for bulk orders. Please contact our sales department at [email protected] for more details.